Question: Why raised letter as opposed to other types of business cards?
In today's business environment, we feel that our professional raised letter business cards will give you a competitive edge since they don't look or feel like they were made on someone's desktop computer. Remember, "Don't let your first impression be a firm handshake and a lousy business card!"Question: Is there a difference between raised letter, raised print, raised ink and thermography business cards?
No. We use these terms interchangeably throughout the website, they all mean the same thing... business cards with thermographically raised ink!Question: Do you do any other types of raised letter work?
Yes, however we only do them upon request. If you are in need of letterhead or other thermography work, please send us an email. The reason we don't publically offer these other types of printed products is so that we can concentrate completely on business cards in order to provide superior quality, customer service, and the lowest prices.Question: Do I need to have an account in order to create or purchase a business card?
No, you do not need an account to create and purchase a business card. However, we do recommend you create an account as doing so will allow you to store your billing and shipping information, save cards, and access previously saved cards in your My Cards area.Question: How do I use the "My Cards" area?
Once you are logged in, simply navigate to the My Cards area. Here you will see all the cards you have previously saved and ordered. From this page you can edit a saved card, or add it to your cart for easy ordering. You can also remove saved cards from this area by clicking the "Remove" link. All cards that are currently in your cart will be highlighted in green in this area. Additionally, any custom created cards that you have submitted will be available in this area.Question: How can I contact T-RexCards.com?
You can send us an email at [email protected] anytime! You can also check out our Contact page.
Question: Can you explain the Tiered pricing system? What about add-ons and up-charges?
With our industry leading 3-Tiered pricing structure, and lowest price guarantee, our customers are able to choose the exact pricing level that suits their needs. There are never any surprises or hidden costs or fees (note that tiered pricing may not be available for some custom orders). The pricing structure works as follows (plus tax where applicable, and shipping charges):Tier 1 - Classic white paper, any single ink color - $14.95 + $6.95 standard shipping for 1,000 cards. $9.95 + $6.95 standard shipping for 500 cards.
Tier 2 - Classic white paper (2 ink colors) OR ivory or stone color paper (1 OR 2 ink colors) - $24.95 + $6.95 standard shipping for 1,000 cards. $19.95 + $6.95 standard shipping for 500 cards.
Tier 3 - Premium linen paper, 1 OR 2 ink colors - $29.95 + $6.95 standard shipping for 1,000 cards. $24.95 + $6.95 standard shipping for 500 cards.
You can create and order your cards at anytime via our proprietary card creation system, using our new Raised Business Card Designer.
Question: What is your "lowest price guarantee"? Are there any restrictions?
You can read all about our low price guarantee on this page. There are some restrictions, although we feel that these are fair in order to ensure that our customers are comparing similar products.Question: How is the shipping price calculated?
For single quantity orders, we charge a flat shipping rate of $6.95 for UPS Standard Ground. For multiple quantity orders or RUSH shipping, you are charged the exact amount UPS charges us to ship your order from our doorstep to you via the UPS shipping method you choose.Question: Why is one type of card stock more expensive than another?
We offer a variety of card stocks to our customers, and some simply cost more than others. As an example, our premium linen paper is an 80# paper (just like all of our stocks), but has a linen grain which offers a more textured feel over any of the other non-premium card stocks.Question: When will I get my cards after ordering?
Just be sure to order by 3pm Eastern Time (Monday - Friday) and we attempt to ship your cards the next business day. You can read more about our shipping policy here.Question: What about RUSH orders?
You will have the ability to choose your shipping preferences during checkout. Remember to place your order by 3pm Eastern Time (M-F) to get them shipped the next business day.Question: Where do you ship to, and how much does it cost?
We ship to anywhere in the continental United States using UPS. The shipping charges will be shown during checkout. For single quantity orders, your charge will be a flat $6.95 for UPS Standard Ground. Sorry, we do not ship internationally, but we're working on it!Question: Where are my cards shipped from?
We will ship your cards from our shop in the Midwest. Since we are located in the middle of the country, Standard Ground Shipping will reach most of the USA in just 2-3 days!
Question: What's the difference between the T-Rex Wizard and the Standard Card Creator?
After moving to our new proprietary Raised Business Card Designer, we have discontinued the use of our old T-Rex Wizard. Both card creators (the original Wizard and Standard Card Creator) have been combined into a single, powerful yet easy-to-use system that utilizes the newest web technologies such as JQuery and HTML5. The new card creation system can be viewed in virtually any browser or device (including your iPad, iPhone, Andriod phone, or Android tablet), and makes it even simpler to create beautiful raised business cards on the fly in just minutes!Question: What if I need help while using the New Raised Business Card Creator?
We've made it as easy as possible to create a business card with our new raised business card creator. The design interface is highly intuitive, and simple enough for anyone of varying degrees of design or technical knowledge to use. If you need additional assistance, feel free to contact us.Question: What's the purpose of saving a business card design?
Saving a business card design offers you a number of advantages. If you are interrupted while creating a card, you can save it and then return to the My Cards section to resume editing at a more convenient time. Saving a card also allows you to easily re-order and edit information should you need to update your business card at any time. All this can be done from the My Cards area so long as you have an account and are logged in.Question: Can I provide my own logo or graphics for my business card?
In most cases, yes. Please see our Custom Card Submission page for more information on uploading a custom design for raised print.Question: Do you offer double-sided business cards?
Yes! We can print digital flat-ink in full color on the back-side of almost any raised ink design for one small flat fee. Simply send us an email for details on how to add a back-side to your order.Question: Can you provide me with a custom layout template for my business card?
We do not do custom layouts in our card creation system at this time. However, if you have a custom layout you'd like to print, please visit out Custom Card Submission page and send it to us!
Question: Do you have an affiliate program?
Yes we do! We offer 15% on all orders you refer to us. Please visit the Partner Programs page for more information or sign up for our program directly here.Question: Do you offer a wholesale discount program?
Absolutely. We partner with a variety of different print shops to offer raised printing services to their clients. Please visit the Partner Programs page for more information.Question: I run my own printing company. Can I offer my customers raised ink business cards through you?
Absolutely. We partner with a variety of different print shops to offer raised printing services to their clients. Please visit the Partner Programs page for more information.
